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  • Can I track my order?
    Yes, we provide tracking information once your order has shipped.
  • Can I cancel my order?
    Orders can be cancelled within 24 hours of purchase. After that, we cannot guarantee cancellation.
  • How long will it take for my order to arrive?
    We offer several shipping options, but standard national shipping typically takes 3-5 business days. International orders may take longer.
  • Do you offer free shipping?
    Yes, we offer free standard shipping on orders over a certain amount. Check our website for current offers.
  • What types of products do you sell?
    We sell a variety of clothing items including vinyls, CDs, t-shirts, hoodies, bottoms, bags, posters, and more.
  • Do you offer accessories such as caps or handbags?
    Yes, we offer a selection of accessories to complement your clothing.
  • What materials are your products made from?
    Our products are made from a variety of premium materials including cotton, polyester, silk, and more. Check the product descriptions for specific materials.
  • How do I know if a product is currently in stock?
    The product page will show the availability of the item. If it is out of stock, you can sign up for a notification when it becomes available again.
  • Can I get a receipt for my purchase?
    Yes, a receipt will be emailed to you after your purchase is complete.
  • Is it safe to make a payment on your website?
    Yes, we use secure payment gateways and encryption to protect your payment information.
  • I need a refund
    All sales are final. We do not offer refunds or exchanges, except in the case of a defective product. If you receive a defective product, please contact our customer service team within 30 days of receiving your order. We will provide you with a prepaid return label and issue a refund or exchange once we receive the defective product. To be eligible for a refund or exchange, the defective product must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached. Please note that we reserve the right to refuse a refund or exchange if we determine that the product has been used, worn, or damaged after it was delivered to you. Thank you for your understanding and for shopping with us. If you have any questions or concerns, please do not hesitate to contact us.
  • What payment methods do you accept?
    We accept all major credit cards, PayPal, and Apple Pay.
  • How do I contact customer service?
    You can contact us via email, phone, or live chat on our website.
  • Do you offer gift cards?
    Yes, we offer electronic gift cards that can be purchased on our website.
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